Privacy Policy

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PRIVACY POLICY

“MSB e -Trade ”  SECURITIES LTD. is strongly committed to every individual's right to privacy and to keeping personal and financial information secure. As part of the effort to earn your trust and confidence in our commitment, we are fully disclosing our privacy practices. We therefore encourage you to read our privacy statement to familiarize and understand the types of personally identifiable information we collect and how we use this information.

“MSB e -Trade ”  SECURITIES LTD. only collects the necessary personally identifiable information in order to respond to your requests for our customized products and services. Personally identifiable information is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains. Such information pertinent to the site includes, but is not limited to, first and last name, physical address, e-mail address, phone number, birth date, and any other information that itself identifies or when tied to the above information, may identify you as a specific individual.

“MSB e -Trade ”  SECURITIES LTD. only collects personally identifiable information about you when you specifically and knowingly provide it. The site collects your information in order to record and support your participation in the activities you select. If you subscribe to a service or register a product, for example, the information is used to register your rights, if any, to technical support or other benefits that may be made available to registered users. “MSB e -Trade ”  SECURITIES LTD. and its service partners use your personally identifiable information to operate the sites and services and to inform you of new features, services, and products from MSB e-TRADE SECURITIES LTD. and its affiliates.

“MSB e -Trade ”  SECURITIES LTD. may also carefully select other companies to send you information about their products or services which are related to the site's service but are not necessary to its operation (an "Extended Service"). If “MSB e -Trade ”  SECURITIES LTD. intends to use personally identifiable information for an Extended Service, the “MSB e -Trade ”  SECURITIES LTD. site will also provide you with the ability and requisite instructions to decline this service. You may also stop the delivery of informational or promotional mail from “MSB e -Trade ”  SECURITIES LTD. by following the instructions on the mail.

“MSB e -Trade ”  SECURITIES LTD. may disclose personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to:

  • conform to the edicts of the law or comply with legal process served on the site or its owners;
  • protect and defend the rights or property of the site-owners, the site or the users of krchoksey.com, and
  • act under exigent circumstances to protect the personal safety of users of krchoksey.com, the site, its owners, or the public.
Protection of personal identifiable information

“MSB e -Trade ”  Securities Ltd. does not collect personal information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, such personal information may be gathered for registration, the registration process for subscription sites or services and in connection with content submissions, community postings (e.g., message boards), suggestions, and voting/polling activities. Personal information on individual users will not be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection. At such points of collection, the user will have the opportunity to indicate whether he or she would like to "opt out" of receiving promotional and/or marketing information about other products, services and offerings from “MSB e -Trade ”  Securities Ltd. and/or any third parties.

User/member interaction features

“MSB e -Trade ”  SECURITIES LTD. has many features that provide for users/members to disclose their identities and communicate with other users/members. Your use of such features and disclosure of any personal details (e.g. e-mail address) by you through these features are at your sole risk and “MSB e -Trade ”  SECURITIES LTD. accepts no responsibility for the same. However, if your privacy has been intruded as a result of participating in such features, you could notify us by e-mail at: msbetrade@rediffmail.com or info@msbetrade.com

Other Web Links

The “MSB e -Trade ”  SECURITIES LTD. site contains links to other websites. “MSB e -Trade ”  SECURITIES LTD. is not responsible for the privacy practices or the content of such websites.

Notify Us

If at any time you become aware of the fact or believe that “MSB e -Trade ”  SECURITIES LTD. or its users/members have not adhered to these principles, please notify “MSB e -Trade ”  SECURITIES LTD. by e-mail at: msbetrade@rediffmail.com & info@msbetrade.com and we will use all commercially reasonable efforts to promptly determine and correct the problem.

“MSB e -Trade ”  Securities Ltd. reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
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SEBI Regn. No. : INZ000184638

NSE : TM No. : 12788, BSE : TM No. : 6395, MSEI: TM No. : 21000

ICEX : TM No. : 2062, MCX : TM No. : 29905, NCDEX: TM No. : 00732

AMFI ARN No. : 78123

DP SEBI Regn. No.: IN-DP-261-2016

CDSL Depository Participant : DP ID: 12070600

CCRL Repository Participant : RP ID: 12070600

Useful Links

Disclaimer: Investment in securities market are subject to market risks, please read all the related documents carefully before investing

ATTENTION INVESTORS:

Update your Mobile Number and E-mail IDs with your Stock Broker: “Prevent unauthorized transaction in your Trading/Demat account. Update your Mobile Numbers/Email Ids with your Stock Brokers/Depository Participant. Receive information/alerts of your transaction (Trading A/c) directly from Exchange at the end of the day & Demat Transaction for all debit and other important in your demat A/c directly from CDSL on the same day on your Registered mobile/email.

About CAS facility: For the benefit of the investors SEBI directed Depositories to send the Consolidated Account Statement (CAS) for the investment of an investor in Mutual Funds (MF) and Securities held in Demat form with Depositories. In case the client do not desire to receive CAS then they can opt out of the facility by submitting a request letter to the DP duly signed by all the holders stating that they do not wish to receive CAS as per guidelines prescribed by SEBI in communiqué no. 4816 and 4900

KYC is one time exercise: "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.),you need not undergo the same process again when you approach another intermediary."

Old DIS Booklet Phased out: DIS issued prior to 07-Jan- 2014 Phased out w.e.f. 06-Jan-2016 for Demat Transactions, Kindly contact your DP to receive New DIS to further transaction.

ASBA mandatory after January 1, 2016: "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

Pledge/Block Mechanism: Stock Brokers can accept securities as margin from clients only by way of pledge/block mechanism in the depository system w.e.f. September 01, 2020.

OTP directly from Depository: Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

FAQ: Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.

Margin: Pay 20% (or as per exchange) upfront margin of the transaction value to trade in cash market segment.

CAS: Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.

ITORS: “The Stock Exchange, Mumbai is not in any manner answerable, responsible or liable to any person or persons for any acts of omission or commission, errors, mistakes and/or violation, actual or perceived, by us or our partners, agents, associates etc., of any of the Rules, Regulations, Bye-laws of the Stock Exchange, Mumbai, SEBI Act or any other laws in force from time to time. The Stock Exchange, Mumbai is not answerable, responsible or liable for any information on this Website or for any services rendered by our employees, our servants, and us.”

Beware of fixed / guaranteed / regular returns / capital protection schemes. Stock Brokers (Brokers/Members) or their authorized persons or any of their associates are not authorized to offer fixed / guaranteed / regular returns / capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities / commodities given to the Broker under any arrangement / agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

Do not keep funds idle with the Stock Broker. Please note that your Stock Broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities/commodities, without any transaction on the Exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your Stock Broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of Member as defaulter, the claims of clients against such Defaulter Member would be subject to norms for eligibility of claims for compensation from Member funds / IPF to the clients of the Defaulter Member.

These norms are available on Exchange website at following link: https://www.mcxindia.com/Investor- Services/defaulters/sop-process-faqs-for-handling-of-claims-of-investors-of-defaulter-member

Stock Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin / collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the Broker or associate of the Broker or authorized person of the Broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.

Always keep your contact details, viz. mobile number / email ID updated with the Broker. Email and mobile number is mandatory and you must provide the same to your Broker for updation in Exchange records. You must immediately take up the matter with Broker / Exchange if you are not receiving the messages from Exchange / Depositories regularly.

Don't ignore any emails / SMSs received from the Exchange for trades done by you. Verify the same with the contract notes / statement of accounts received from your Stock Broker and report discrepancy, if any, to your Broker in writing immediately and if the Broker does not respond, please take this up with the Exchange/Depositories forthwith.

Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the Stock Broker, compare it with the weekly statement of account sent by Stock Broker and immediately raise a concern to the Exchange if you notice any discrepancy.

Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the Stock Broker, other than a SEBI registered Stock Broker.

Do not deal with unregistered intermediaries (who are not registered with SEBI/Exchanges).

.......... Issued in the interest of Investors


Investor Grievance:

In case of any grievances please write to: grievances@msbetrade.com (for Trading) dpgrievances@msbetrade.com (For DP)

Information regarding SEBI Complaint Redress System (SCORES)
Filing of complaints on SCORES – Easy & Quick

  • Register on SCORES portal
  • Mandatory details for filing complaints on SCORES:
  • Name, PAN, Address, Mobile Number, Email ID
  • Benefits
    1. Effective communication
    2. Speedy redressed of the grievances

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